Privacy Policy
Last modified: February 10, 2025
1. Introduction
Welcome to Socially Automated Ltd (“we,” “our,” “us”). We take your privacy seriously and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you interact with us, our website (www.sociallyautomated.co.uk), and our services.
2. Data We Collect
We collect and process personal data as necessary to provide our services. This may include:
Identity Data – Name, job title, company name.
Contact Data – Email address, phone number, postal address.
Technical Data – IP address, browser type, device details, and cookies.
Usage Data – Information about how you use our website and services.
Marketing and Communications Data – Preferences in receiving marketing from us.
We do not collect special category data (e.g., health, race, political opinions) unless explicitly required and with your consent.
3. How We Collect Data
We collect data in the following ways:
Direct interactions (e.g., filling out contact forms, communicating with us).
Automated technologies (e.g., cookies, analytics tracking).
Third-party sources (e.g., business partners, public databases).
4. How We Use Your Data
We use your data to:
Provide and improve our services.
Communicate with you regarding inquiries, services, and updates.
Manage and protect our business, website, and IT infrastructure.
Comply with legal obligations and enforce our terms.
Send relevant marketing (with opt-out options available).
5. Legal Basis for Processing
Under UK GDPR, we process your data based on:
Contractual necessity – To fulfil a contract with you.
Legitimate interest – When it is reasonable and does not override your rights.
Legal obligation – Where processing is required by law.
Consent – When you have given clear consent (e.g., for marketing communications).
6. Data Sharing
We do not sell your personal data. However, we may share it with:
Service providers (e.g., cloud hosting, analytics providers).
Business partners (e.g., subcontractors working on our behalf).
Legal and regulatory authorities when required.
Third parties in case of a business sale or merger.
All third parties must respect your data security and only use it for specified purposes.
7. International Transfers
If we transfer your data outside the UK (e.g., to cloud providers or partners in other countries), we ensure appropriate safeguards are in place, such as:
UK adequacy regulations.
Standard contractual clauses (SCCs) approved by UK authorities.
8. Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this policy, including legal, regulatory, tax, or reporting requirements. Typically, we keep data for 2 yearsafter your last interaction with us, unless longer retention is legally required.
9. Your Rights
Under UK GDPR, you have the right to:
Access your data and request a copy.
Rectify incorrect or incomplete data.
Erase your data (“right to be forgotten”).
Restrict or object to processing.
Data portability – Transfer your data to another provider.
Withdraw consent where applicable.
To exercise these rights, contact us at [email protected]
10. Data Security
We implement technical and organisational measures to secure your data, including encryption, access controls, and secure servers. While we strive for maximum security, no online system is 100% secure.
11. Cookies & Tracking
Our website uses cookies to enhance user experience and analytics. You can manage cookie preferences through browser settings.
12. Third Party Links
Our website may link to third-party sites. We are not responsible for their privacy policies and recommend reviewing them separately.
13. Complaints
If you have concerns about how we handle your data, contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
14. Updates to this Policy
We may update this policy to reflect legal changes or business practices. Any changes will be posted on our website, and we encourage you to review this policy periodically.
For questions, contact us at:
Socially Automated Ltd,
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom